karika11 Privacy Policy
The security of your personal information is our top priority. Learn in detail how karika11 collects, uses, and keeps your information secure.
This Privacy Policy ("Policy") is issued on behalf of the karika11 platform ("we", "our", or "karika11"). It applies to users in Bangladesh and describes how we collect, use, store, and protect your personal information when you use the karika11.lat website. By using our services, you agree to the terms of this Policy.
Please read this Privacy Policy in full before registering or logging in to karika11. If you have any questions, please contact us.
1 Types of Information Collected
We may collect the following types of information from you. This information is essential for running our services smoothly and improving your experience.
1.1 Information You Provide Directly
When registering or creating an account, you provide the following information:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Password (stored in encrypted form)
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
- National ID card or passport details (when identity verification is required)
1.2 Automatically Collected Information
When you use our website, the following information is collected automatically:
- IP address and device type
- Browser and operating system information
- Website usage patterns and duration
- Cookies and session data
- Gameplay activity and transaction history
1.3 Information Received from Third Parties
For identity verification and fraud prevention purposes, we may also receive information from approved third parties. This information is used solely for security and compliance purposes.
2 Purpose of Using Your Information
karika11 uses your information for the following legitimate purposes. Your information will not be used for any other purpose without your consent.
- Creating and managing your account
- Processing financial transactions including deposits and withdrawals
- Verifying age and identity to ensure responsible gaming
- Providing customer support — especially through 24/7 live chat in Bengali
- Detecting and preventing fraud, money laundering, and illegal activity
- Improving the quality of our services and developing new features
- Complying with applicable legal and regulatory obligations
- Sending promotional offers and bonuses based on your preferences (if you give permission)
3 Data Storage and Security
3.1 Retention Period
We retain your information for as long as your account is active. Even after an account is closed, information may be kept for as long as required by legal obligations, dispute resolution, or any other legitimate purpose.
3.2 Security Measures
karika11 uses industry-standard security technology to keep your information safe. Our key security measures are:
- SSL/TLS encryption: all data transmission is carried out through encrypted channels
- AES-256 encryption: for sensitive data stored in databases
- Two-Factor Authentication option
- Regular security audits and penetration testing
- Access controls: only authorized staff can access relevant data
- Real-time fraud detection system
4 Sharing Information with Third Parties
karika11 does not sell your personal information to any third party for commercial purposes. However, limited information may be shared in the following circumstances:
4.1 Service Providers
We work with approved providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical support. These parties process information according to our instructions and may not use it for their own purposes.
4.2 Legal Obligations
If required under a court order, a request from an investigative authority, or applicable law, we may provide necessary information to the relevant authorities.
4.3 Business Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance.
5 Cookies Policy
The karika11.lat website uses cookies. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: required for login sessions, security tokens, and core functionality
- Functional Cookies: for remembering your preferences and language settings
- Analytics Cookies: for understanding website usage patterns — on a completely anonymous basis
- Security Cookies: help with fraud detection and bot prevention
5.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some website features to not work properly.
6 Your Rights
As a karika11 user, you have the following rights. To exercise these rights, please contact our support team.
- Right to Access: you have the right to know what information we hold about you
- Right to Rectification: you may request the correction of inaccurate or incomplete information
- Right to Erasure: in certain circumstances, you may request that your information be deleted
- Right to Restrict Processing: the right to request that information use be limited for specific purposes
- Right to Data Portability: the right to receive your information in a standard format
- Right to Object: the right to object to certain types of information processing
- Right to Withdraw Consent: you may withdraw your consent at any time
7 Payment Information Security
Financial transaction data is highly sensitive. Every deposit and withdrawal at karika11 is completed in a fully secure environment. Our minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000. Withdrawal processing time is generally between 30 minutes and 3 hours.
When transacting via bKash, Nagad, Rocket, or Upay, never share your PIN or password with karika11 staff. No staff member will ever ask you for this information.
When using payment cards (Visa, Mastercard), full card numbers are never stored on our servers — only a tokenized reference is kept.
8 Protection of Children and Minors
karika11 strictly follows a 21+ age policy. Our services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification is mandatory at registration. If it becomes known that an account is being operated by a minor, that account will be immediately closed and the related information deleted.
9 International Data Transfers
Some of our technical services may be operated on international servers. In such cases, your information may be transferred outside Bangladesh. We ensure that such transfers are always completed with adequate security measures in place and in compliance with applicable law.
10 Changes to This Policy
karika11 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will post a notice on the website or inform you at your registered email address. We will always display the "Last Updated" date at the top of the page.
Continued use of our services after an update will be taken to mean that you have accepted the new policy. We therefore recommend visiting this page regularly.
11 Responsible Gaming and Data Protection
We analyze your gameplay data to ensure responsible gaming. Through this analysis, we can proactively offer support by identifying at-risk behavior. This information is never used for advertising purposes or sold to third parties.
To learn more about responsible gaming, please visit our Responsible Gaming page.
12 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our team is always ready to help.
View our other policies: Terms and Conditions • Responsible Gaming • FAQ